Hi Tom,
Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.
Connect some other speaker and check if it works.
This issue could occur due to incompatible or corrupted device drivers. Let’s try to follow these methods below which can help us resolving this issue.
Method 1: Run audio troubleshooter.
You might be able to solve some problems by running a troubleshooter that will automatically fix some common issues with audio.
Follow the steps to run the troubleshooter:
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Right-click your audio/sound devices. Click Update Driver Software and then follow the steps in the wizard that appears. Restart the computer and check. Step 3: Check in compatibility mode. Download the drivers from the computer manufacture's website for Windows 10, if not available. To get the latest driver, including Windows 10 drivers, you can choose from a list of most popular Microsoft downloads. Click the download button next to the matching model name. Click the download button next to the matching model name.
1.Press Windows key on your keyboard
2.Type Troubleshooting and click Troubleshooting.
3.Click on view all (on the left)
4.Select Playing Audio troubleshooter
5.Follow the prompted steps to troubleshoot this issue.
If the issue persist, follow method 2.
Method 2: Update the sound drivers.
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Step 1: Check for the latest driver update through Windows Updates.
1.At the Start screen, type Windows Update.
2.Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results.
3.When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.
Incompatible or not properly installed graphics card drivers are the most common cause of this issue.
Step 2: Follow the steps below to update the sound drivers.
1.Press Windows + X key on the keyboard.
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2.Go to device manager.
3.Right-click your audio/sound devices.
4.Click Update Driver Software and then follow the steps in the wizard that appears.
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Restart the computer and check.
Step 3: Check incompatibility mode.
Download the drivers from the computer manufacture's website for Windows 10, if not available.
Follow these steps to install the drivers in compatibility mode and check if that helps.
a. Download the driver from the manufacturer’s website.
Free Download Microsoft Sound Driver For Windows 7
b. Right-click on the driver setup file and click on ‘properties’.
c. Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop down menu and proceed with the installation.
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d. Once this is done, restart the computer and check if the issue persists.
You may also refer: Make older programs compatible with this version of Windows
Note: Steps applies to Windows 10.
Refer the link “No sound in Windows” and check if that helps
Adobe flash professional cs6. Note: This applies to Windows 10 also.
Update Microsoft Sound Drivers
Hope this helps, keep us posted.
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